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FAQ PAge


Is your quotation lower than that of other exporters in India?

Yes, our company is associated with direct manufacturers from India, and we ensure that we offer an extremely competitive price range to all our customers across the globe whenever possible.

What is your product MOQ?

The product MOQ (Minimum Order Quantity) is entirely dependent on the manufacturer's requirements. However, we will ensure that your demand is met at the lowest possible MOQ.

Do you have a shipping agent service?

Yes, our company has its own shipping agent. You can either book a container from your own shipping agent or from our company. You can make a comparison.

Do you do customized products?

Yes, we have rich experience in doing customized products: customer special package sizes, logos, cards, designs, or we can develop new products for you.

Can you offer a free sample for quality evaluation?

Sure, we can offer a free sample of normal colours and designs, but freight fees will be paid by your side.

How long about the delivery time after I place an order?

It depends on your quantity of the goods, if for stock, we'll deliver goods for you ASAP in 10 days, but for the remake, it's 30-35 days.

What is your advantage?

  • In-depth expertise in India markets, ensuring compliance with trade regulations, customs requirements, and international standards to make the export process seamless and efficient.
  • With a vast network of freight forwarders, suppliers, distributors, and logistics providers, we ensure timely delivery and high-quality products, strengthening your supply chain.
  • Get the finest packaging to protect your valuable product from unexpected events.
  • We ensure that each product is insured before delivery to protect both parties from potential losses caused by unforeseen events.
  • We ensure strict quality control measures throughout the procurement, packaging, and shipping processes, guaranteeing customer satisfaction.
  • We offer a diverse selection of export products, allowing buyers to source multiple items from a single, reliable supplier.
  • Adheres to global trade regulations and standards, ensuring smooth transactions and hassle-free customs clearance.
  • Dedicated staff ensuring your product reaches your hands safely.
  • With More than 500+ direct manufactures in all industries, we have the advantage to get the best price.

What are your payment terms?

We accept payment terms such as cash in advance, T/T, L/C, 50-50 payment term.

Can you supply the relevant documentation?

Yes, we can provide most documentation including Certificates of Fumigation, Phytosanitary, Insurance, Inspection, Origin, and other export documents where required.

What kinds of payment methods do you accept?

You can make the payment to our bank account, Axis Bank: 50% deposit in advance, 50% balance against the copy of B/L.

What is the product warranty?

We ensure that we offer products of the right quality. All warranties are provided by the manufacturer, and we trust their assurances. It is the customer's responsibility to check the quality of the product upon receipt, as sample products and images are sent in advance to avoid any miscommunication.

Do you guarantee safe and secure delivery of products?

Yes, we always use high-quality export packaging. For dangerous goods, we use specialized hazard packaging, and for temperature-sensitive items, we employ validated cold storage shippers. Please note that specialist packaging and non-standard packing requirements may incur an additional charge.

How about the shipping fees?

The shipping cost depends on the method you choose to receive the goods. Express shipping is usually the quickest, but also the most expensive option. Sea freight is the best solution for large quantities. We can provide exact freight rates once we have the details of the quantity, weight, and preferred shipping method. Please contact us for further information.

Are you authorised to export goods any part of the world?

Yes, our company is authorized to export goods to any part of the world. We comply with all the necessary regulations and have the required licenses for international trade. We work closely with customs and regulatory authorities to ensure a smooth and legal export process, regardless of destination.